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Performer Guidelines

Before the Show

1. When you are invited to perform a Heart & Soul show and we leave a message, please respond ASAP, even if your answer is no. Unanswered calls delay the booking process.

2. In booking Heart & Soul shows, we may put calls out to several performers and usually accept the first agreeable response. We regret any inconvenience should you return a call to find a show is already booked. Your willingness is appreciated and we will call you again.

3. Dependability and promptness are very important to both the residents and the staff of the facilities we serve. We request that you arrive at the facility 15 to 20 minutes prior to show time. If you anticipate being late, please advise the institution staff and the Heart & Soul office.

4. If you must cancel a show, please inform Heart & Soul as soon as possible so that we can quickly find another performer. The audience is anticipating your show and our agreements with the institutions are important.

During the Show

1. Good health is very important. Members of some audiences - particularly hospitalized patients - may have a weakened immune response to otherwise tolerable viruses and bacteria. Please do not wear any strong perfumes or scents as they may bother some of the residents, especially those who may be allergic.

2. Colorful clothes or costumes are a welcome attraction in the institutional setting. Your appearance conveys a message to your audience, so dress appropriately.

3. Refrain from the use of alcohol or other drugs prior to and during your performance. In addition to the legal consequences involved in some institutions, respect for the individual audience members is of the utmost importance.

After the Show

If you have any feedback regarding the facility, your host or the audience please let us know. We welcome your comments and constructive criticism. Also, please let us know if there are areas where you would like specific feedback or comments concerning your performance.

Tips for a successful Heart & Soul show

1. If your act consists of music, please be sure to include some well-known material, preferably songs with which the residents can sing along.

2. The more you involve your audience, the better! Asking for participation such as singing or clapping along is a way to include the audience. Passing around props, asking questions and frequent eye contact also encourage residents' participation.

3. Try to include some upbeat material and end on a positive note.

4. Come to your show rehearsed and prepared. If yours is a musical act, your set list should be established - although a willingness to take requests is encouraged.

5. Plan on performing for 50 minutes and spending a total of one hour with the audience.

6. Members of some audiences are often hearing-impaired or medicated; speak loudly, slowly and clearly.

7. We encourage your active communication with the audience. You might talk about your act and material - especially if the audience is likely to be unfamiliar with what you do. They like to know who you are, where you are from and how you got into performing. Talking with your audience, making eye contact and a sincere, supportive attitude will help to develop trust and enthusiasm.

8. Please obtain prior permission if you plan to bring a guest, child or animal.

9. You have been chosen to be a Heart & Soul performer because of your unique talent and your willingness to share the joy of music and performing arts with isolated audiences. We trust you to use your best judgment in performing for each and every audience. We are confident that you will represent Heart & Soul well.

Terms & Conditions

Heart & Soul is committed to honoring the privacy of visitors to our web site (the "Web Site"), www.heartsoul.org. This privacy policy governs any personal and business information collected from visitors to Heart & Soul's web site. Our goal is to protect online information with the same diligence that we protect information obtained through other means.

Information Collection And Use

Heart & Soul web site collects information about each visitor to the Web Site in four ways: (1) through your IP address, which does not contain any personal information, (2) through any email correspondences you send to us, and (3) when you submit information using an online order/input form on one of our web pages. (4) e-newsletters.

IP Address

Note: Your IP address does not contain or reveal personal information about you. Information such as your name, address, or phone number cannot be obtained through your IP address alone. Heart & Soul's web servers log all Web Site visitors' IP addresses to automatically collect information about usage of the Web Site. This information is collected only to help diagnose problems with our servers, administer our Web Site, track traffic patterns, and identify ways to make our Web Site more useful. Information is never used to track or monitor individual users.

Email Correspondences and E-Newsletters

Unless specifically requested, any email messages you send to the Heart & Soul, including your email address, are kept private and will not be disclosed to third parties.

Online Input and Order Forms

Unless specified by the form, all information submitted to Heart & Soul using our online input and order forms are kept private. The information is used to contact you about our services that have already expressed interest in. We occasionally share the information with our partners for reasons related to services and resources provided through Heart & Soul. We also reserve the right to rent our general mailing list. We do not share email lists of any kind. If you previously chose to have your information shared, you may opt-out or change your information at any time. See below for information about how you can contact us. Orders placed using our secure e-commerce transaction may require your name, e-mail address, shipping address, credit card billing address, card number, and expiration date. Credit card numbers are used only for payment processing and are not retained for other purposes. If we have trouble processing an order, the contact information you provided is used to get in touch with you.

E-newsletters

If you wish to subscribe to any of our newsletters, we require certain contact information (name and e-mail address) so we can make sure you receive the newsletter as requested. Users who no longer wish to receive our newsletter may opt-out of receiving these communications using the specific instructions found at the bottom of each newsletter or its corresponding web page.

Links

Heart & Soul's web site contains links to other web sites. We are not responsible for the privacy practices or the content of sites other than the Heart & Soul web site. Nor does information regarding referrals to other sources of assistance constitute an endorsement of the individuals or entities listed.

Terms and Conditions

By viewing this web site, you agree to the following: Heart & Soul, including but not limited to any of its members, makes no warranties about the information contained herein, nor assumes any liability for use of this website. The information provided on this website does not constitute legal or financial advice. While every effort is made to ensure the accuracy of the information on these pages, no guarantees are provided and you should not rely on it for any financial or legal purpose. For financial or legal advice, please contact a certified public accountant or attorney licensed in your area. Heart & Soul reserves the right to modify or discontinue, temporarily or permanently, this website or any part thereof with or without notice.

Copyright Notice

The CompassPoint website is a compilation work composed of materials contributed by Heart & Soul and other contributors. The compilation itself is property of the Heart & Soul. Other contributors have licensed Heart & Soul to use their materials. Materials licensed from other contributors are marked with the contributor's copyright and remain property of the contributors.

In order to reproduce any part of this website, you must request advance written permission and comply with any conditions stipulated in that permission. To request permission, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. .

If you have any questions or concerns about privacy or terms of use, please contact us.

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Approve Performers

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Setup Once & Sustain

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